"The hotel offered nightly shows that were high-quality and professionally performed, which was a pleasant surprise."
Pamela V from Canada
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"The spa is really nice whilst expensive you feel like you are getting an escape."
Esther
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Dreams Riviera Cancun Resort & Spa features luxury family-friendly accommodations with an all-inclusive experience. This 5-star property offers 9 restaurants, 7 bars, and is designed to reflect the charm of the Mexican Caribbean.
Rooms & Amenities
The air-conditioned rooms at Dreams Riviera Cancun Resort & Spa showcase modern Mexican-style décor and include private balconies or terraces, many offering garden or ocean views. Guests can choose from rooms like the Premium Deluxe with Plunge Pool or the Family Suite Premium, accommodating up to seven guests.
Dining & Bars
Dining options at the resort include an array of cuisines with 6 gourmet restaurants offering Italian, Mexican, and seafood. Guests can enjoy drinks at any of the 7 bars, including a poolside bar and a beach bar.
Leisure & Family Activities
Leisure facilities include three outdoor pools, including an infinity pool, and a world-class spa offering a variety of treatments such as massages and hydrotherapy. Families can enjoy activities at the Explorer's Club for kids and various outdoor sporting options.
Events & Services
Dreams Riviera Cancun Resort & Spa is suitable for weddings with on-site coordinators and various wedding packages available. The hotel features a business center and meeting facilities accommodating up to 450 attendees.
Must-do experiences
Savor fresh ceviche at the beachside La Playita restaurant.
Visit the vibrant Puerto Morelos market for handmade crafts.
Explore the stunning cenotes at Cenote Verde for swimming.
Don't miss the local street tacos at El Merkadito in town.
Take a snorkeling tour at the nearby coral reef with locals.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Preferred Club Tropical view King
2 persons
42 m²
1 King-size bed
Tropical view
Shower
Coffee machine
room details
Preferred Club Tropical view Double
2 persons
42 m²
2 Double beds
Tropical view
Shower
Coffee machine
room details
Preferred Club Ocean View Outdoor Jacuzzi King bed
2 persons
41 m²
2 King Size Beds
Ocean view
Shower
Coffee machine
room details
Preferred Club Ocean front Bridal Suite
2 persons
112 m²
1 King-size bed
Tropical view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Cycling
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Aerobics
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Dreams Riviera Cancun Resort & Spa boasts a delightful array of dining options that celebrate global flavors and local influences. Guests can indulge in everything from exquisite French dishes to vibrant Mexican fare, all within inviting settings that cater to every palate.
Bordeaux
French
Ambiance
Intimate setting perfect for a romantic dinner.
Key Offerings
Explore an innovative menu featuring vegetarian and gluten-free options designed to showcase classic French cuisine.
Reservation
Recommended
Dinner only, from 6:00 PM to 10:30 PM daily.
Himitsu
Asian
Ambiance
Sophisticated and serene, ideal for a relaxing dinner.
Key Offerings
Savor a variety of vegetarian and gluten-free Asian delights in a tranquil atmosphere, perfect for guests seeking a flavorful escape.
Reservation
Recommended
Dinner only, from 5:30 PM to 10:30 PM daily.
Portofino
Italian
Ambiance
Family-friendly environment with a cozy and welcoming charm.
Key Offerings
Delight in rich pasta dishes and homemade pizzas, catering to both vegan and gluten-free diets.
Reservation
Recommended
Dinner only, from 6:00 PM to 10:30 PM daily.
World Cafe
International
Ambiance
Bright and airy buffet setting, suitable for all occasions.
Key Offerings
Enjoy diverse meal options throughout the day, with breakfast, lunch, and dinner served in a relaxed buffet style.
Activities and Attractions Near Dreams Riviera Cancun Resort & Spa
Top Attractions
Activities
Dining
Entertainment
Playa del Secreto
2 minutes' walk
Pristine beach with crystal-clear waters, ideal for swimming and sunbathing. Popular among locals for its serene ambiance.
Mayan Water Complex
10-minute drive
An exciting water park featuring slides and pools suitable for all ages. Offers fun for families and thrill-seekers alike.
Dr. Alfredo Barrera Marin Botanical Garden
45-minute walk
A vast botanical garden showcasing diverse flora and fauna. Perfect for nature lovers and offers guided tours.
Bahia Petempich
10-minute drive
A beautiful beach known for its calm waters and excellent snorkeling. A great spot to relax and enjoy water activities.
Snorkeling Excursions
10-minute drive
Thrilling snorkeling adventures at nearby coral reefs. Guided tours available, with equipment rentals for hassle-free fun.
Yoga Classes
10-minute drive
Relaxing yoga sessions offered at local studios, perfect for unwinding. Classes suitable for all skill levels, check schedules.
El Pesquero
5-minute drive
Casual seafood restaurant with a vibrant atmosphere. Signature dishes include fresh ceviche and grilled fish specialties.
La Palapa
10-minute drive
Open-air dining excellence with stunning views. Local Mexican fare, excellent margaritas, reservations recommended.
Coco Bongo
25-minute drive
Famous nightclub hosting spectacular shows with live music and performances. A must-see for nightlife enthusiasts.
Local Art Galleries
10-minute drive
Art spaces showcasing local talent and vibrant exhibits. Family-friendly with regular community events and art displays.
Getting around
City Centre
Puerto Morelos34 min
·
2.8
km
Airports
Cancun (CUN)36 min
·
23.8
km
Aeropuerto de Playa del Carmen (PCM)60 min
·
39.9
km
Reviews and Ratings
Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
8.8
Location
8.8
Service
9.4
Dining
7.8
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 11000 reviews
7.9
7.9/10 based on 240 reviews
#9 of 46 hotels in Puerto Morelos based on Tripadvisor
Matthew
United Kingdom,
February
2025
9.2/10
I had an incredible two-week stay at the resort! The service was top-notch, with friendly staff who went above and beyond to make our experience memorable. The dining options were fantastic, and the food quality was truly impressive. However, the lack of a quiet pool area made it hard to relax completely. Overall, it was a wonderful holiday and I would definitely return.
Rooms
9.0
Our room was beautifully maintained with a great view overlooking the boardwalk and pool area. The mini-fridge was well stocked, making it convenient for our stay.
Service
10.0
The staff provided excellent service, remembering us from previous visits and ensuring we had everything we needed.
Location
9.0
The resort was in a great location, with easy access to various beach activities and beautiful surroundings.
Dining
10.0
All the restaurants we tried were exceptional, with the buffet being one of the best I've ever experienced.
Facilities
8.0
The pool area was nice, but it would have been great to have a quieter spot to relax. The overall amenities were well-maintained.
Justin
United Kingdom,
February
2025
6.2/10
We had a mixed experience at the resort. While the staff were truly polite and attentive, there were several factors that fell short of our expectations. The rooms were clean and comfortable, but the dining options were inconsistent, and we felt the resort was overly focused on hosting weddings, impacting the overall experience for general guests.
Rooms
6.0
The rooms were clean and comfortable but the view from our balcony was disappointing, overlooking a delivery area instead of the ocean.
Service
7.0
The staff was mostly polite and courteous, but some were insistent on pushing time share tours, which was frustrating.
Location
7.0
The beach area had beautiful views, but we found it overcrowded with reserved chairs early in the morning, making it hard to find a spot.
Dining
5.0
The dining experience was hit or miss. While I enjoyed some dishes immensely, others were not up to standard and felt overly greasy.
Facilities
6.0
While the pool and hot tub facilities were enjoyable, our use was often disrupted by wedding setups.
Archibald
United Kingdom,
November
2024
9.0/10
We had an amazing family vacation at the resort! The views from our room were breathtaking, and the dining options were excellent, especially at Portofino. However, the beach had some seaweed issues that detracted from our experience, and the pools were a bit noisy with activities. Overall, it was a great trip with exceptional service.
Rooms
9.0
Our room was fantastic with an ocean/pool view that made for stunning sunrises. It was clean and comfortable, providing a wonderful space to relax.
Service
10.0
Service was absolutely outstanding! The staff remembered our names and drinks, making us feel special throughout our stay.
Location
9.0
The location was great, offering easy access to the beach and numerous restaurants nearby.
Dining
9.0
Dining was a highlight with delicious meals at all restaurants. The buffet had a fantastic variety, and we particularly loved the Italian restaurant.
Facilities
8.0
The facilities were impressive, especially the pool area and kids' activities. However, the noise can be overwhelming at times.
Oliver
United Kingdom,
November
2024
9.4/10
My stay at the Dreams Riviera Cancun Resort was absolutely magical! The service and staff were exceptional, creating unforgettable experiences from start to finish. The only minor drawback was that the dining options were sometimes a bit busy, but overall the food was delicious. If you're looking for a fantastic getaway with beautiful surroundings and amazing service, this is the place for you!
Rooms
10.0
The rooms were stunning, clean, and very spacious. We enjoyed a beautiful ocean view, which made our stay even more special.
Service
10.0
The staff were incredibly attentive and friendly, always going above and beyond. Every interaction felt personal, and they made us feel at home.
Location
10.0
The resort is perfectly situated right on the beach, offering breathtaking views and easy access to the ocean.
Dining
8.0
Dining experiences were excellent, with a variety of delicious options and attentive service. However, it was sometimes challenging to get reservations for the popular restaurants.
Facilities
9.0
The amenities were fantastic! The pool areas were well-maintained and relaxing, making it a great spot to unwind.
Emma
United Kingdom,
November
2024
9.0/10
My family and I had an amazing stay at Dreams Riviera. The staff went above and beyond to make my birthday celebration special, from room decorations to exceptional service at the preferred club. The facilities were well-maintained, making it a fantastic experience overall. However, we faced some issues with the dining and cleanliness of certain areas, which could use improvement.
Rooms
10.0
The room was clean and comfortable, beautifully decorated for my birthday.
Service
10.0
The staff displayed exceptional customer service and professionalism throughout our stay.
Location
9.0
The hotel has a gorgeous beachfront and a stunning infinity pool with a great view.
Dining
7.0
The dining experience was good overall, but there were inconsistencies with some dishes and several restaurants were closed during our stay.
Facilities
9.0
The pool area was well-maintained and had plenty of activities, while the spa services were relaxing and top-notch.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch, Portuguese
Number of floors:
5
Number of rooms:
486
Former name
dreams riviera cancun all inclusive
FAQs
About Dreams Riviera Cancun Resort & Spa
What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa?
Check-in is from 15:00 and check-out is by 12:00.
What is the distance from Dreams Riviera Cancun Resort & Spa to Cancun International Airport?
The hotel is located 33 km from Cancun International Airport, approximately a 23-minute drive.
What dining options are available at Dreams Riviera Cancun Resort & Spa?
The resort features nine restaurants offering a range of cuisines including French, Italian, and Mexican.
Is there a beach accessible from Dreams Riviera Cancun Resort & Spa?
Guests have direct access to a private beach area featuring white sand.
What are some of the amenities provided in rooms at Dreams Riviera Cancun Resort & Spa?
Rooms include air conditioning, a balcony, a flat-screen TV, a mini fridge bar, and 24-hour room service.
What types of pools are available at Dreams Riviera Cancun Resort & Spa?
Guests can enjoy three outdoor swimming pools, including one infinity pool.
Is there a spa available at Dreams Riviera Cancun Resort & Spa?
The on-site spa offers a variety of treatments, including massages, facials, and a hydrotherapy circuit.
Is parking available at Dreams Riviera Cancun Resort & Spa?
Free private parking is available on-site without the need for a reservation.
What languages are spoken by the staff at Dreams Riviera Cancun Resort & Spa?
The staff speaks English and Spanish.
Is there a kids' club at Dreams Riviera Cancun Resort & Spa?
Yes, the resort features a kids' club with supervised day and evening activities.
What are nearby attractions to Dreams Riviera Cancun Resort & Spa?
Nearby attractions include the Dr. Alfredo Barrera Marin Botanical Garden (3 km) and Xcaret Park (a few minutes' drive).
What business services are offered at Dreams Riviera Cancun Resort & Spa?
The hotel features a business center capable of accommodating meetings and events.