Dreams Riviera Cancun Resort & Spa, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Dreams Riviera Cancun Resort & Spa is a 5-star family-friendly all-inclusive resort set along natural white-sand beaches surrounded by lush tropical gardens. The property features an extensive spa, nine restaurants, and three outdoor pools. Guests can enjoy various activities, including themed parties and evening entertainment.

Rooms & Amenities

The air-conditioned rooms at Dreams Riviera Cancun Resort & Spa feature modern Mexican-style décor, offering extensive views, spacious layouts, and private balconies or terraces. Guests can choose from family suites and rooms with plunge pools or ocean views, with 24-hour room service and free Wi-Fi available.

Dining Options

Dining options at the resort include a variety of cuisines with nine restaurants, encompassing Italian, Mexican, Mediterranean, and seafood specialties. Guests can also enjoy cocktails from seven bars, including a beach bar and a poolside bar.

Leisure & Services

Leisure activities offer three outdoor swimming pools, outdoor sporting options including beach volleyball and tennis, as well as nightly entertainment like themed parties and movie nights. The Dreams Spa provides quality treatments and amenities such as Swedish saunas and a hot tub.

Business & Transportation

The hotel encompasses a business center with meeting space for up to 450 guests, making it suitable for corporate events as well as weddings and family gatherings. Transportation is accessible with bus services within walking distance to Puerto Morelos.

“This resort's location offers the perfect blend of tranquility and easy access to bustling local attractions, making every outing a breeze!”view full review

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“An exceptional resort with outstanding service throughout!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

All visitors are offered a buffet breakfast for a fee.

There are no cots provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

English, Spanish, Italian, Dutch, Portuguese

Number of floors:5

Number of rooms:486

Former name

dreams riviera cancun all inclusive

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Preferred Club Ocean View Outdoor Jacuzzis Double beds

Max:

2 persons

445 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Preferred Club Tropical view King

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Preferred Club Tropical view Double

Max:

2 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Puerto Morelos 1.7 mi

Airports

Cancun (CUN) 14.8 mi

Aeropuerto de Playa del Carmen (PCM) 24.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect for Kids!

During our stay, my kids couldn't get enough of the kids club! They were always excited to go back, and I felt completely at ease knowing they were in good hands. The staff, especially Astrid and Estefany, were incredibly caring and attentive, making the experience lovely for my little ones. The pager system really put my mind at ease, too, as I could be contacted if they needed me. It truly made our family holiday special.

Charl0tte1985. UK, 2024-05-10Read full review on

Amazing Culinary Experience

I was thoroughly impressed with the dining options at the resort. The variety of cuisines offered was fantastic. One evening, we dined at the hibachi restaurant, which was definitely a highlight—fun atmosphere and delicious food! The staff were diligent about checking for allergies, and I appreciated how they accommodated my dietary needs by offering tailored meal options. Every meal was a delight!

SamanthaK_09. Australia, 2024-07-15Read full review on

Very nice Oceanview Room

We booked a beautiful oceanfront room with a hot tub on the balcony, and it exceeded all our expectations! The room felt immaculate, with a very comfy king bed. Opening the balcony doors to see the ocean right in front of us every morning made our stay feel luxurious. The cleaning services were also great, ensuring everything remained perfect. I couldn't have asked for a better experience!

Alexandre2024. Canada, 2024-08-20Read full review on

Relaxing Spa Experience

I indulged in a spa day at Dreams Riviera, and it was heavenly! I had a treatment by Andrea that left me feeling rejuvenated and relaxed. The whole atmosphere was serene, and I truly appreciated how caring the staff was throughout the experience. It was a perfect way to unwind after my daily adventures at the resort, and I recommend everyone to indulge in the spa services offered!

StuartJ_82. USA, 2024-06-25Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Cycling
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Aerobics

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Steam room
Outdoor Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

Map view

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

1.5 mi

Beach

National Reef Park of Puerto Morelos

1.7 mi

Gallery

Galeria Arte Zissimo arte contemporano

1.0 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

1.5 mi

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

1.1 mi

Puerto Morelos

Faro Inclinado

1.7 mi

Puerto Morelos

Day & Night Beach Club

1.5 mi

Puerto Morelos Lighthouse

1.7 mi

Store

Playa Publica puerto morelos

1.5 mi

Ruta de los Cenotes

Cenote La Noria

1.7 mi

Beach

Playa

1.5 mi

Ojo de Agua Beach

1.5 mi

Puerto Morelos

club de playa

1.6 mi

Beach

Club de playa Villas La Playa

1.6 mi

morales

Puerto Morales Botanical Gardens

1.7 mi

Diveshop Diverspoint

1.7 mi

Church

Parroquia San Jose Obrero

1.8 mi

La Ventana al Mar

1.7 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

1.7 mi

Puerto Morelos Reef

1.7 mi

Lighthouse

Leaning Lighthouse

1.7 mi

Puerto Morelos Town Square

1.7 mi

Letters of Puerto Morelos

1.7 mi

San Jose Catholic Parish

1.8 mi

Park

Arrecife De Coral

1.8 mi

Beach

Snorkeling Adventure

2.1 mi

Av Rojo Gómez s/n

Artisans Market

1.9 mi

Plaza AKI Morelos

2.0 mi

Mall

AKI

2.0 mi

Nearby

Beach

Playa del Secreto

400 ft

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

400 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

8.4/10

Great

Rooms

8.8

Location

8.8

Service

9.4

Dining

7.8

4.5/5 based on 11000 reviews

#9 of 46 hotels in Puerto Morelos based on Tripadvisor

Matthew

United Kingdom, February 2025

9.2/10

I had an incredible two-week stay at the resort! The service was top-notch, with friendly staff who went above and beyond to make our experience memorable. The dining options were fantastic, and the food quality was truly impressive. However, the lack of a quiet pool area made it hard to relax completely. Overall, it was a wonderful holiday and I would definitely return.

Rooms

9.0

Our room was beautifully maintained with a great view overlooking the boardwalk and pool area. The mini-fridge was well stocked, making it convenient for our stay.

Service

10.0

The staff provided excellent service, remembering us from previous visits and ensuring we had everything we needed.

Location

9.0

The resort was in a great location, with easy access to various beach activities and beautiful surroundings.

Dining

10.0

All the restaurants we tried were exceptional, with the buffet being one of the best I’ve ever experienced.

Facilities

8.0

The pool area was nice, but it would have been great to have a quieter spot to relax. The overall amenities were well-maintained.

Justin

United Kingdom, February 2025

6.2/10

We had a mixed experience at the resort. While the staff were truly polite and attentive, there were several factors that fell short of our expectations. The rooms were clean and comfortable, but the dining options were inconsistent, and we felt the resort was overly focused on hosting weddings, impacting the overall experience for general guests.

Rooms

6.0

The rooms were clean and comfortable but the view from our balcony was disappointing, overlooking a delivery area instead of the ocean.

Service

7.0

The staff was mostly polite and courteous, but some were insistent on pushing time share tours, which was frustrating.

Location

7.0

The beach area had beautiful views, but we found it overcrowded with reserved chairs early in the morning, making it hard to find a spot.

Dining

5.0

The dining experience was hit or miss. While I enjoyed some dishes immensely, others were not up to standard and felt overly greasy.

Facilities

6.0

While the pool and hot tub facilities were enjoyable, our use was often disrupted by wedding setups.

Archibald

United Kingdom, November 2024

9.0/10

We had an amazing family vacation at the resort! The views from our room were breathtaking, and the dining options were excellent, especially at Portofino. However, the beach had some seaweed issues that detracted from our experience, and the pools were a bit noisy with activities. Overall, it was a great trip with exceptional service.

Rooms

9.0

Our room was fantastic with an ocean/pool view that made for stunning sunrises. It was clean and comfortable, providing a wonderful space to relax.

Service

10.0

Service was absolutely outstanding! The staff remembered our names and drinks, making us feel special throughout our stay.

Location

9.0

The location was great, offering easy access to the beach and numerous restaurants nearby.

Dining

9.0

Dining was a highlight with delicious meals at all restaurants. The buffet had a fantastic variety, and we particularly loved the Italian restaurant.

Facilities

8.0

The facilities were impressive, especially the pool area and kids’ activities. However, the noise can be overwhelming at times.

Oliver

United Kingdom, November 2024

9.4/10

My stay at the Dreams Riviera Cancun Resort was absolutely magical! The service and staff were exceptional, creating unforgettable experiences from start to finish. The only minor drawback was that the dining options were sometimes a bit busy, but overall the food was delicious. If you're looking for a fantastic getaway with beautiful surroundings and amazing service, this is the place for you!

Rooms

10.0

The rooms were stunning, clean, and very spacious. We enjoyed a beautiful ocean view, which made our stay even more special.

Service

10.0

The staff were incredibly attentive and friendly, always going above and beyond. Every interaction felt personal, and they made us feel at home.

Location

10.0

The resort is perfectly situated right on the beach, offering breathtaking views and easy access to the ocean.

Dining

8.0

Dining experiences were excellent, with a variety of delicious options and attentive service. However, it was sometimes challenging to get reservations for the popular restaurants.

Facilities

9.0

The amenities were fantastic! The pool areas were well-maintained and relaxing, making it a great spot to unwind.

Emma

United Kingdom, November 2024

9.0/10

My family and I had an amazing stay at Dreams Riviera. The staff went above and beyond to make my birthday celebration special, from room decorations to exceptional service at the preferred club. The facilities were well-maintained, making it a fantastic experience overall. However, we faced some issues with the dining and cleanliness of certain areas, which could use improvement.

Rooms

10.0

The room was clean and comfortable, beautifully decorated for my birthday.

Service

10.0

The staff displayed exceptional customer service and professionalism throughout our stay.

Location

9.0

The hotel has a gorgeous beachfront and a stunning infinity pool with a great view.

Dining

7.0

The dining experience was good overall, but there were inconsistencies with some dishes and several restaurants were closed during our stay.